Orders & Shipping

At Room Smells, we value our customers and want them to have an amazing experience. We want you to be 100% satisfied with your purchase and if you are not please do NOT hesitate to reach out. 

Please email us at hello@roomsmells.com for anything, products, service, just to drop a compliment or even a complaint. We are here to help. 


We are currently processing orders between 7- 10 days regardless of shipping method chosen, excluding weekends and holidays.

Special orders or requests will take a few more days, give or take. No orders will be processed  over the weekend, They will process once we return on Monday.


Due to the nature of our business and the wax that we currently use we will only be shipping Monday-Wednesday to ensure your candles arrive in the best condition. 

We offer FREE shipping for orders over $150. There will be no coupon needed. It will reflect at checkout. 

All orders will be shipped using USPS Priority Mail or UPS from Miami, Florida. 

You will receive a shipping notification with tracking once your order has shipped.