Candle Care & FAQ's

Candle Care

The luxurious Virgin Coconut Soy wax is a vegan blend of natural soy and coconut, and a miniscule amount of highlyrefined foodgrade paraffin wax. Our Coconut Soy wax is gluten free, toxin free, paraben free, phthalate free and come from renewable sources.

1. When lighting your candle make sure the wick is trimmed to 1/8 inch to avoid smoking and soot.This needs to be done before each burn.

2. The first burn should be for at least 2-3 hours. This will create a full melt pool & avoid tunneling.

3. Do not burn your candle for more than 4 hours as the glass could break.

4. Do not leave your candle unattended at anytime.

5. Keep lit candles away from drafts, ceiling fans, flammable objects, children & pets.

6. Do not burn your candle all the way down. Leave a 1/2 inch of wax at the bottom of vessel.

7. Failure to follow these steps could result in fire, injury or smoke damage.

 

FAQ's 

 

1) How do I contact Room Smells? 

You can reach out to us at hello@roomsmells.com. 

2) How can I track my item(s)?

 Once you place an order with us and that order is shipped, you will receive an email with a tracking number. 

3) How long does shipping take?
Shipping should take 3-4 days as all packages are shipped USPS Priority mail.

4) Who delivers my item(s)?
Your items are delivered by your local postal service in your location.

5) Where do you ship from?
We currently ship from Miami, Florida.

6) Do I need to trim my wicks?
Yes you need to trim your wicks to 1/8 inch before every burn. You can use toenail clippers, a wooden wick trimmer, or a wood cutter. 

7) What if my flame is too high? You need to slow out your candle and trim your wick a little more. Sometimes this happens if your wick is too long. 

8) Can I reuse my vessel
Yes, if you are wanting to reuse your glass vessel you can do so. There are a few ways you can do this. Put your candle on a cookie sheet and turn on your oven to the lowest setting of 170 degrees. Leave the candle in the oven for at least 30 minutes for the wax to fully melt. Grab a solo cup and empty the hot wax into the cup. Then grab some paper towels and get the remaining wax out. To ensure its all gone add some dawn dish soap in there and let it soak. (DO NOT empty your candle wax into the sink as it will cause MAJOR plumbing issues). Then grab a baby wipe and wipe the soap and the wax out. Please discard the wax and the tissues into the garbage. Wipe clean and Poof. You have a new vessel to use as you choose. Spray it with some alcohol if you want the scent gone. ENJOY!